FAQ

Can I cancel my order after making a purchase on the website?

Yes, you can! We offer a 24-hour window for order cancellations after your purchase. If you change your mind within that period, simply reach out to us, and we’ll cancel your order and issue a full refund as soon as we receive your request.

How do I return or exchange an item?

Our priority is your satisfaction. Our return policy allows you to return any undamaged items within 30 days of delivery. To ensure you’re completely happy with your purchase, we extend our return window to 90 days. If you’re not satisfied, contact our support team at  info@blissofharmonyshop.com, and we’ll assist you within 24 hours.

What types of payment do you accept?

We accept all standard payment methods, including Visa, Mastercard, and American Express.

What are your shipping options?

Currently, we offer one standard shipping option. For detailed information on shipping times for different regions, please visit our shipping page.

What if the item I ordered arrives broken or damaged?

If your item arrives damaged, we’re here to help. If you find any defects, please contact us within 7 days of receiving your order, and we’ll work with you to resolve the issue.

Where do you ship from?

We ship primarily from fulfillment centers in the United States, Eastern Asia, and Western Europe. If the item you ordered is out of stock in the nearest location, we’ll ship it directly from our production lines with the same delivery times as listed on our shipping page. Our expert handling team ensures that every package arrives in perfect condition, no matter the distance.